During this difficult time, we wanted to share the steps we're taking to help our customers & team and to provide reassurance that COVID-19 will not be impacting your orders:
We are still producing orders with no delays.
Deliveries are largely running as normal to most parts of the UK.
We have put the necessary cleaning, social distancing & hygiene measures in place at all our places of work.
We have taken precautions to make sure our employees are safe
Our customer support team are on hand to help with any concerns or questions you may have - you can email email@example.com 7 days a week, or use our Live Chat, Mon to Fri / 09:00 to 16:30.
Lead Times Approximately 4 To 8 Days On All Free Deliveries.
*We also offer a FAST TRACK service for £9.99 that guarantees specific dates for those that wish.
**PLEASE NOTE WE REQUIRE A MAINLAND UK DELIVERY ADDRESS FOR ALL ORDERS.
UPON ORDERING, YOU WILL RECEIVE A PERSONAL CONFIRMATION EMAIL
FROM A MEMBER OF OUR SALES TEAM (SAME WORKING DAY)
WITH YOUR DELIVERY DETAILS AND INVOICE.
We know how important it is for you to have your orders ASAP.
For this reason we run a 24hr, 7 days a week printing service which keeps our delivery times the lowest possible for a bespoke printed product of this nature.
You will receive your new free proof for approval within 1 hour, togther with your soft copy invoice and receipt.
We always aim to have your standard printed envelopes with you within 4 to 8 working days, with no hidden extra charges.
If you have any doubts, just ask Nikki now, she's available during business hours on our Live Chat bottom right of your screen.
Delivery times are between 7.00 am and 6.00 pm. We cannot specify an exact time when we will deliver. The delivery driver needs to obtain a signature for all parcels. If you are unavailable to accept delivery, your order may be left with a neighbour if they are willing to sign for it. Please note parcels cannot be left in porches, sheds etc. Most deliveries are attempted twice. If left with a neighbour we will advise you of their details.
* Delivery charges are all subject to VAT and are excluded from any discount offers. * Delivery dates and times cannot be guaranteed. * We will always do our utmost to get the delivery to you as fast as possible. * Working days are classed as Mon-Fri and exclude Bank Holidays. * Orders placed after cut off times will generally be despatched next working day. * All courier deliveries must be signed for and times cannot be specified. * All orders are subject to sufficient stock availability. * We will attempt to contact you if there is a problem with the service or charge selected. * Restrictions may apply. *Intechra Consulting Ltd cannot be held responsible for any consequential loss due to late or non-delivery. * Delivery charges may vary on print orders. * Delivery tariffs may vary on discounted products.
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